Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Welcome to CrownAndWhiistle.com, a digital entertainment platform designed for playful experiences, creative engagement and social interaction. This Privacy Policy explains how CrownAndWhiistle.com ("Crown & Whiistle", "we", "us" or "our") collects, uses, stores and protects personal information when you access or use our website and related platform features.
Our platform may include virtual Tokens and other digital features created solely for entertainment within the platform. Tokens have no monetary or external-world value and cannot be exchanged outside the platform.
For the purposes of applicable data protection law, CrownAndWhiistle.com is responsible for determining how personal information described in this Privacy Policy is handled.
Contact details:
We may collect the following categories of information:
This may include:
When you interact with CrownAndWhiistle.com, we may collect:
We may receive certain technical information, such as:
When you contact us, we may retain the contents of your message, contact details and our response history so that we can assist you and improve support quality.
We may use personal information to:
We rely on one or more lawful bases when handling personal information:
We process information where it is necessary to provide the platform features requested by you, administer your account and apply our Terms and Conditions.
We may process information where necessary for our legitimate interests, including:
We consider the impact on your privacy before relying on legitimate interests.
We rely on your consent where required, including for certain cookies, similar technologies and optional communications. You may withdraw consent through the available preference controls or by contacting us.
We may process information where required to comply with applicable law, respond to lawful requests or maintain appropriate records.
CrownAndWhiistle.com may provide virtual Tokens, visual items, progress features, community recognition elements or similar digital content.
Virtual Tokens:
Information relating to virtual Tokens may be stored as part of your account activity so that platform features function correctly.
Our platform may allow users to interact, communicate, display profiles, participate in community features or submit content.
Information you choose to make visible through social features may be seen by other users according to the settings and functionality available on the platform. You should avoid sharing sensitive personal information through public or community areas.
We may review, restrict or remove content where reasonably necessary to:
We use cookies and similar technologies to support website operation, remember preferences, maintain security and, where selected by you, understand platform use.
Necessary cookies may be placed where required for core functions. Optional cookies are used only in accordance with your choices where applicable.
Further information is available in our Cookie Policy.
We may share personal information with carefully selected service providers that assist us with:
These service providers may process information only for authorised purposes and subject to appropriate safeguards.
We may also disclose information:
We do not permit third parties to use your personal information for their own unrelated purposes through our instructions.
Some service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps designed to protect it in accordance with applicable data protection requirements, such as using recognised transfer safeguards where required.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may differ depending on the type of information and the reason it is processed. Where information is no longer required, we will delete it or anonymise it where appropriate.
We use reasonable technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Users are responsible for keeping account credentials confidential and for promptly notifying us if they suspect unauthorised account activity.
Subject to applicable law, you may have the right to:
To exercise your rights, contact us at support@CrownAndWhiistle.com. We may need to verify your identity before completing a request.
You may also raise concerns with the Information Commissioner's Office, the United Kingdom supervisory authority for data protection matters.
CrownAndWhiistle.com is intended for users aged 18 years or older. We do not knowingly seek to collect personal information from anyone under 18.
Where we become aware that an account has been created by a person under 18, we may take appropriate steps to restrict or remove the account and associated information, subject to applicable requirements.
Our platform may contain links to external websites or services. Their privacy practices are governed by their own policies, and we encourage users to review those policies before providing information to them.
We may update this Privacy Policy to reflect platform improvements, legal requirements or changes in our practices. The revised version will be displayed on CrownAndWhiistle.com with an updated effective date.
Questions, requests or concerns relating to privacy may be sent to: